RATP DEV

Thank you for your email. Please note that there are two types of parking fees: • Rail User: A customer who uses both the train and parking. • Non-Rail ...

Thank you for your email.    Kindly note that we have escalated this matter to the relevant department for investigation and we will revert upon receiving...

Thank you for your mail. Kindly note that we have received confirmation that you will be collecting the lost item from the lost and found office at Sand...

  Thank you for your email.   We would like to apologise for the inconvenience caused to you when loading your Gautrain card. In such cases, you are...

Thank you for your email.   Please note that the system can be used with: • Physical bank cards. • Virtual bank cards via a smartphone. • Or a smartwat...

The Gautrain makes use of a tag-in and tag-out system at the Fare Gates, which means that you have to tag out with the same card and exit at your destinatio...

Thank you for your email.   Kindly provide us with more information so that we can be able to assist you effectively.   Sincerely Gautrain

Thank you for your patience.   Our lost and found officer has informed us that your lost **** was not handed in at any of our stations, and that she has a...

Thank you for your email.    Please be advised that the online reload of R*** has expired.   We would like to take this opportunity to explain how the ...

Thank you for your email  We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service.  Bus and...