RATP DEV

Thank you for your email.   Kindly note that according to the refund policy we do not refund any active products/cards unless the customer claims for the ...

Thank you for writing to us.     We would like to take this opportunity to extend our sincerest apologies for the experience you encountered while on boar...

Thank you for the information provided. Please be advised that the penalty fee was applied due to incorrect system usage. Our records show that differe...

Thank you for your email. Kindly note that we have escalated the matter to the relevant department for assistance and will revert upon receiving feedback....

Thank you for your email. Please note that your refund has been approved, and an instruction has been sent to the bank for processing. You should receiv...

Thank you for your email. Kindly visit any Gautrain station closest to you to obtain a new Kleva Mova card. Sincerely, Gautrain

Thank you for your email. We would like to sincerely apologise for the inconvenience you experienced. We understand how frustrating EFT issues can be, a...

We would like to take this opportunity to clarify the parking security measures and address your inquiry. We maintain strong relationships with various ...

Please see the attached copy of the statement indicating your card activities on the Gautrain system.   To view your statement online, please create and ...

Thank you for your email. Kindly note that in order to qualify for applicable discounts, you must use the same card throughout your journey. This means:...