Thank you for your email.
We would like to sincerely apologise for the inconvenience you experienced. We understand how frustrating EFT issues can be, and we are truly sorry for any disruption this has caused.
Please be assured that we are aware of the current issues affecting EFT transactions on the TVM and POS systems, and our technical team is actively investigating the root cause.
We are working diligently to resolve the matter as quickly as possible to prevent any further inconvenience.
Once again, we sincerely apologise for the disruption and greatly appreciate your patience and understanding as we work towards a resolution.
Sincerely,
Gautrain