Thank you for your email.
 
We’re sorry to hear you're experiencing difficulties while trying to purchase the **** product online. The error you’re encountering may be due to a caching issue in your browser.
 
Please try the following steps:
  • Clear your browser’s cache and cookies.
  • Refresh the page or try using an incognito/private browsing window.
  • Alternatively, try completing the purchase using a different browser or device.

If the issue persists, kindly send us a screenshot of the error and confirm the Gautrain Card number you’re attempting to load the product onto so we can investigate further.
 
Sincerely,
Gautrain