Thank you for your email.
Kindly note that we have escalated this matter to the relevant department for investigation and we will revert upon receiving feedback.
You may also contact the Lost & Found Officer:
Please note that the Lost & found office operates from Sandton Gautrain station between
Monday to Friday between 07:00 – 16:00
Tel: +27 (0) 11 253 0254
Cell: +27 (0) 72 620 2137
email: LostandFound@bombelaop.co.za
Alternatively, request any Station Security Manager at any station to check on the system to see if the item in question has been logged as Lost-&-Found.
Sincerely
Gautrain